Lexmark CX833 - Can receive but not send faxes using analog fax; Can send but not receive faxes using analog fax

• Check the telephone wall jack.
1 Connect the analog telephone directly to the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, then use a dierent telephone cable.
4 If you still do not hear a dial tone, then connect the analog telephone to a dierent wall jack.
5 If you hear a dial tone, then connect the printer to that wall jack.
• Check if the printer is connected to an analog phone service or to the correct digital connector.
– If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect
to an analog telephone port of an ISDN terminal adapter. For more information, contact your ISDN
provider.
– If you are using DSL, then connect to a DSL filter or router that supports analog use. For more
information, contact your DSL provider.
– If you are using a private branch exchange (PBX) telephone service, then make sure that you are
connecting to an analog connection on the PBX. If none exists, then consider installing an analog
telephone line for the fax machine.
• Temporarily disconnect other equipment and disable other telephone services.
1 Disconnect other equipment (such as answering machines, computers, modems, or telephone line
splitters) between the printer and the telephone line.
2 Disable call waiting and voice mail. For more information, contact your telephone company.
• Scan the original document one page at a time.
If the problem persists, then contact
customer support.
Can receive but not send faxes using analog fax
Can receive but not send faxes using analog fax
Try one or more of the following:
• Load an original document into the ADF tray or on the scanner glass.
• Set up the shortcut number properly.
– Check if the shortcut number is set for the telephone number that you want to dial.
– Dial the telephone number manually.
If the problem persists, then contact
customer support.
Can send but not receive faxes using analog fax
Can send but not receive faxes using analog fax
Try one or more of the following:
• Make sure that the paper source is not empty.
• Check the ring count delay settings. From the control panel, navigate to Settings > Fax > Fax Setup >
Fax Receive Settings > Rings to Answer.
• If the printer is printing blank pages, then see “Blank or white pages” on page 455.
If the problem persists, then contact
customer support.
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