Toner easily rubs o
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
• Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
Try any of the following:
• Make sure that the printer power cord is plugged into an appropriately rated and properly grounded
electrical outlet.
• Depending on your operating system, specify the paper type from the Printing Preferences or Print
dialog. Make sure that the setting matches the paper loaded.
• Configure the paper type from the control panel. Navigate to Settings > Paper > Tray Configuration >
Paper Size/Type.
If the problem persists, then contact
customer support.
Uneven print density
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
• Use tray 1 to print the sample pages and make sure that paper is loaded in the portrait orientation.
Troubleshoot a problem 463
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