Cannot set up etherFAX
Cannot set up etherFAX
Try one or more of the following:
• Check the printer connectivity.
1 From the control panel, navigate to Settings > Reports > Network > Network Setup Page.
2 Check the network status on the printed page.
• Make sure that the printer is connected to a network and the network is connected to the Internet.
• Make sure that etherFAX is set up correctly. For more information, see “Setting up the fax function using
etherFAX” on page 74.
If the problem persists, then go to
https://www.etherfax.net/lexmark.
Cannot send or receive faxes using etherFAX
Cannot send or receive faxes using etherFAX
Try one or more of the following:
• Make sure that the printer is connected to a network and the network is connected to the Internet.
• Make sure that etherFAX is set up correctly. For more information, see “Setting up the fax function using
etherFAX” on page 74.
• Split large documents into smaller file sizes.
If the problem persists, then go to
https://www.etherfax.net/lexmark.
Poor fax print quality
Poor fax print quality
Try one or more of the following:
• Resolve any print quality defects.
1 Print the Test Quality Pages. From the control panel, navigate to Settings > Troubleshooting > Print
Quality Test Pages.
2 Correct any print quality defects. For more information, see “Print quality is poor” on page 455.
• If you are using an analog fax, then decrease the incoming fax transmission speed.
1 From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls.
2 In the Max Speed menu, select a lower transmission speed.
If the problem persists, then contact
customer support.
Missing information on the fax cover page
Troubleshoot a problem 529
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