[x]‑page jam, remove tray 1 to clear duplex. [235–239]
1 Lift the tray slightly, and then pull it out completely.
2 Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right
and out of the printer.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 To clear the message and continue printing, select Next > > Clear the jam, press OK > .
23y paper jam messages
Error code Description Action
230.01 Media remains on the sensor (duplex path)
during the warm up sequence.
Go to
“Sensor (duplex path) static jam service check” on
page 105.
230.02 The media reached the sensor (duplex path)
sooner than the specified time.
Go to
“Sensor (duplex path) early arriving jam service check”
on page 107.
230.03 The media is late reaching the sensor (duplex
path) within the specified time.
Go to
“Sensor (duplex path) never‑ or late‑arriving jam service
check” on page 106.
7463
Diagnostic information
104
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