Action Yes No
Step 6
Open the left cover, reseat all connectors on the stapler controller board
and then POR the machine.
Does the error remain?
Replace the stapler
controller board. See
“Stapler controller
board removal” on
page 851.
If the error persists,
then replace the
finisher option. See
“Staple, hole punch
finisher option
removal” on page
840.
The problem is solved.
Understanding the printer messages
Cartridge low [88.xy]
You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to
clear the message and continue printing.
Cartridge nearly low [88.xy]
If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of
the User’s Guide.
If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the Paper menu on
the printer control panel, and then touch Finished changing paper.
• Touch Reset active bin to reset the active bin for a linked set of bins.
• Cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the Paper menu on
the printer control panel, and then touch Finished changing paper.
• Touch Reset active bin to reset the active bin for a linked set of bins.
7463
Diagnostic information
217
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