Finisher undetected service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to
“Stapler/offset stacker lower interface cable
removal” on page 754.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Open the left cover. Reseat the cables (J18 and J15) on the controller
board, then POR the machine.
Does the error remain?
Go to step 4. The problem is solved.
Step 4
Open the left cover, reseat all connectors on the controller board and then
POR the machine.
Does the error remain?
Replace the controller
board. Go to
“Staple
finisher/offset stacker
option removal” on
page 723.
If the error persists,
then replace the staple
finisher. Go to
“Staple
finisher/offset stacker
option removal” on
page 723.
The problem is solved.
Finisher bin error service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to
“Stapler/offset stacker lower interface cable
removal” on page 754.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
7463
Diagnostic information
321