Error code Description Action
455.80 Finisher/offset stacker: paddle failed to reach its
home position
Go to
“Finisher paddle jam service check” on
page 186.
455.80 Staple, hole punch finisher: paddle failed to reach its
home position
Go to
“Finisher (HPU) paddle jam service check” on
page 202.
455.81 Finisher/offset stacker: tray holder failed to leave its
home position
Go to
“Finisher tray holder jam service check” on
page 188.
455.81 Staple, hole punch finisher: tray holder failed to leave
its home position
Go to
“Finisher (HPU) tray holder jam service check”
on page 204.
455.82 Finisher/offset stacker: tray holder failed to reach its
home position
Go to
“Finisher tray holder jam service check” on
page 188.
455.82 Staple, hole punch finisher: tray holder failed to reach
its home position
Go to
“Finisher (HPU) tray holder jam service check”
on page 204.
456 paper jam messages
Error code Description Action
456.03 Staple finisher: failed to staple—media did not reach
the stapler throat
Go to
“Sensor (throat media present) jam service
check” on page 189.
456.03 Staple, hole punch finisher: failed to staple—media
did not reach the stapler throat
Go to
“Sensor (HPU throat media present) jam
service check” on page 205.
456.07 Staple finisher: Paper Jam—media remains detected
in the stapler throat
Go to
“Sensor (throat media present) jam service
check” on page 189.
456.07 Staple, hole punch finisher: Paper Jam—media
remains detected in the stapler throat
Go to
“Sensor (HPU throat media present) jam
service check” on page 205.
456.31 Finisher/offset stacker: SOD command received while
finishing operation not yet complete—media is
detected at the finisher sensor (pass through) while
the stapler is still processing
For staple finisher or offset stacker—go to
“Stapler
carriage jam service check” on page 191.
456.31 Staple, hole punch finisher: SOD command received
while finishing operation not yet complete—media is
detected at the finisher sensor (pass through) while
the stapler is still processing
Go to
“Stapler carriage (HPU) jam service check” on
page 208.
456.32 Finisher/offset stacker: DOC handler timeout error—
stapler did not staple within the required period
For staple finisher or offset stacker—go to
“Stapler
carriage jam service check” on page 191.
456.32 Staple, hole punch finisher: DOC handler timeout
error—stapler did not staple within the required
period
Go to
“Stapler carriage (HPU) jam service check” on
page 208.
456.33 Finisher/offset stacker: not ready to perform stapling
operation
For staple finisher or offset stacker—go to
“Stapler
carriage jam service check” on page 191.
456.33 Staple, hole punch finisher: not ready to perform
stapling operation
Go to
“Stapler carriage (HPU) jam service check” on
page 208.
456.34 Finisher/offset stacker: not ready to perform priming
operation
For staple finisher or offset stacker—go to
“Stapler
carriage jam service check” on page 191.
7463
Diagnostic information
174