Finisher ejector jam service check
Action Yes No
Step 1
a POR the printer.
b Reseat the installed output option on the printer.
c Clear obstructions along the paper path.
d Make sure that the sensors (pass through) are free from obstructions.
e Close the rear door properly.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 3. Replace the upper
interface cable of the
printer.
Step 3
Check the lower interface cable. If damaged, then replace the lower
interface cable. See
“Stapler/offset stacker lower interface cable
removal” on page 754.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Go to step 4. The problem is solved.
Step 4
a Make sure the three ejector belt paddles align and fit properly.
Note: The paddles are located behind the output bin.
b Reseat the ejector motor assembly cables J2, J8, J22, and J24 on the
controller board. POR the machine.
Does the ejector belt and output bin initialize during startup?
Go to step 5. Go to step 6.
Step 5
Replace the controller board. See
“Stapler/offset stacker controller
board removal” on page 756.
Does the error remain?
Replace the sensor
(stapler ejector HP).
See
“Sensor (stapler/
stacker ejector HP)
removal” on page
774.
The problem is solved.
Step 6
Replace the controller board. See
“Stapler/offset stacker controller
board removal” on page 756.
Does the error remain?
Replace the stapler
ejector motor
assembly. See
“Stapler/offset stacker
ejector motor
assembly removal” on
page 771.
The problem is solved.
7463
Diagnostic information
184
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