Lexmark MX71X - Sensor (ADF 2 Nd Scan) Never Arriving or Late Arriving Jam Service Check

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Action Yes No

Step 3

Check the sensor (ADF 2nd scan) for proper connection.

Is the component properly connected?

Replace the sensor

(ADF 2nd scan). Go to

“Interrupt with flag

sensor (ADF 2nd scan)

removal” on page

614.

Replace the

connection.

Step 4

Place an undamaged document in the ADF, and perform a ADF test.

Does the error remain?

Replace the ADF

controller board.

The problem is solved.

Step 5

Perform a print test using the ADF.

Does the problem remain?

Contact the next level

of support.

The problem is solved.

Sensor (ADF 2nd scan) never arriving or late arriving jam service check

Action Yes No

Step 1

Check the original document condition.

Is the original document free of paper clips and staples as well as damage

such as creases, tears, holes or excessive wear?

Go to step 2. Remove damaged

original document and

replace with a new

undamaged original

document. Perform an

ADF test. If the problem

remains, go to step 2.

Step 2

Check the media path for contaminates.

Is the media path free of excess media dust and foreign objects such as

paper clips and staples?

Go to step 3. Remove all

contaminates from the

media path.

Step 3

Check the sensor (ADF 2nd scan) for proper operation.

a Enter the Diagnostics Menu.

b Touch SCANNER TESTS.

c Touch Sensor Tests.

d Observe the line "sensor (ADF 2nd scan)."

Does the display on the operator panel change every time the sensing

area of the sensor is interrupted or blocked?

Go to step 5. Go to step 4.