8 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper
guide.
9 From the printer control panel, touch Done to clear the message and continue printing.
28y paper jam messages
Error code Description Action
282.01 Media remains on the sensor (ADF pick)
during the warm-up sequence or at POR.
Go to
“Sensor (ADF pick) static jam service check” on
page 142.
282.03 Media does not reach or is late arriving at
the sensor (ADF pick) within the specified
time.
Go to
“Sensor (ADF pick) never arriving or late arriving jam
service check” on page 142.
282.05 Media reached the sensor (ADF pick) but is
late leaving or does not clear it within the
specified time.
Go to
“Sensor (ADF pick) late leaving or not cleared jam service
check” on page 144.
283.01 Media remains on the sensor (ADF 1st
scan) during the warm-up sequence or at
POR.
Go to
“Sensor (ADF 1st scan) static jam service check” on
page 145.
283.03 Media does not reach or is late arriving at
the sensor (ADF 1st scan) within the
specified time.
Go to
“Sensor (ADF 1st scan) never arriving or late arriving jam
service check” on page 146.
283.05 Media reached the sensor (ADF 1st scan)
but is late leaving or does not clear it within
the specified time.
Go to
“Sensor (ADF 1st scan) late leaving or not cleared jam”
on page 148.
284.01 Media remains on the sensor (ADF 2nd
scan) during the warm-up sequence or at
POR.
Go to
“Sensor (ADF 2nd scan) static jam” on page 149.
284.03 Media does not reach or is late arriving at
the (2nd scan) within the specified time.
Go to
“Sensor (ADF 2nd scan) never arriving or late arriving
jam service check” on page 150.
284.05 Media reached the sensor (ADF 2nd scan)
but is late leaving or does not clear it within
the specified time.
Go to
“Sensor (ADF 2nd scan) late leaving or not cleared jam
service check” on page 151.
285.01 Media remains on the sensor (ADF media
exit) during the warm-up sequence or at
POR.
Go to
“Sensor (ADF media exit) static jam service check” on
page 153.
285.03 Media does not reach or is late arriving at
the sensor (ADF media exit) within the
specified time.
Go to
“Sensor (ADF media exit) never arriving or late arriving
jam service check” on page 153.
285.05 Media reached the sensor (ADF media exit)
but is late leaving or does not clear it within
the specified time.
Go to
“Sensor (ADF media exit) late leaving or not cleared jam
service check” on page 155.
7463
Diagnostic information
141
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