Main drive motor control jam service check
Action Yes No
Step 1
Reseat the imaging unit, and then perform a print test.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Replace the imaging unit.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Make sure that the main drive motor and the socket TRANSPORT MTR on
the controller board are properly connected.
Does the error remain?
Replace the main drive
motor. See
“Main drive
motor removal” on
page 428.
The problem is solved.
Step 4
Reset the printer.
Does the error remain?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is solved.
Printhead motor control jam service check
Action Yes No
Step 1
Ensure the cables for sockets “MIR MTR” and “VIDEO” on the controller
card are properly connected and not damaged.
Are the cables connected and undamaged?
Go to step 2. Reseat the
connections.
Go to step 2.
Step 2
Reset the machine.
Does the error continue?
Replace the printhead.
See
“Laser printhead
removal” on page
457.
Problem solved.
Step 3
Reset the machine.
Does the error continue?
Replace the controller
board. See
“Controller
board removal” on
page 422.
Problem solved.
7463
Diagnostic information
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