Action Yes No
Step 6
Perform a MPF print test, and check the MPF pick solenoid for proper
operation.
Does the component operate properly?
Go to step 9. Replace the MPF pick
solenoid.
Step 7
Check the pick roller in the media tray being picked from.
Is the pick roller free of excess wear and contamination?
Go to step 8. Clean or replace the
pick roller. See
“Pick
roller assembly
removal” on page
541.
Step 8
Check the aligner assembly for obstructions.
Is the component free from obstructions?
Go to step 9. Remove obstructions.
Step 9
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the control panel change every time the sensing area
of the sensor is interrupted or blocked?
Go to step 11. Go to step 10.
Step 10
Check the sensor for proper connection.
Is the sensor connected properly?
Replace the Sensor
(input). See
“Sensor
(input) removal” on
page 473.
Replace the
connection.
Step 11
Perform a print test, and check the appropriate media feeder.
Is the media properly picked and advanced out of the appropriate media
tray?
Go to step 12. Replace the
appropriate media
feeder. See
“Media
feeder removal” on
page 429.
Step 12
Perform a print test, and check the main motor assembly.
Is the media properly transported and able to reach the sensor (input)?
Go to step 13. Replace the main drive
motor. See
“Main drive
motor removal” on
page 428.
Step 13
Perform a print test.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7463
Diagnostic information
89
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