Sensor (input) static jam service check
Action Yes No
Step 1
Check the media path for partially fed or jammed media.
Is the media path free from partially fed or jammed media?
Go to step 2. Remove any pre-
staged or jammed
media.
Step 2
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 4. Go to step 3.
Step 3
Check the sensor for proper connection.
Is the sensor connected properly?
Replace the Sensor
(input). See
“Sensor
(input) removal” on
page 473.
Go to step 4.
Reseat the connection.
Go to step 4.
Step 4
Perform a print test.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Sensor (input) early arriving jam service check
Action Yes No
Step 1
Check media origination.
Did the media originate from the MPF?
Go to step 2. Go to step 5.
Step 2
Check the MPF pick roller.
Is the MPF pick roller free of excess wear and contamination?
Go to step 3. Clean or replace the
MPF pick roller. See
“MPF pick roller
removal” on page
468.
Step 3
Perform a MPF print test and check the MPF pick solenoid for proper
operation.
Does the component operate properly?
Go to step 4. Replace the MPF pick
solenoid.
7463
Diagnostic information
85
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