Flatbed scanner CCD initialization error service check
Action Yes No
Step 1
Check the flatbed scanner controller board and all connections on the
controller board in the printer for proper connectivity.
Are the components properly connected?
Go to step 2. Replace the
connections.
Step 2
Perform a flatbed scanner test.
Does the problem remain?
Replace the flatbed
scanner CCD. See
“Flatbed scanner CCD
removal” on page
634.
The problem is
resolved.
Step 3
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is
resolved.
ADF scanner CCD initialization error service check
Action Yes No
Step 1
Check the ADF scanner controller board and all connections on the
controller board in the printer for proper connectivity.
Are the components properly connected?
Go to step 2. Replace the
connections.
Step 2
Perform a flatbed scanner test.
Does the problem remain?
Replace the ADF
scanner CCD. See
“ADF
scanner CCD removal”
on page 579.
The problem is
resolved.
Step 3
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is
resolved.
Scan/fax/copy symptoms
Symptom Action
ADF media recognition error—The ADF does not recognize media
being placed into the ADF tray.
Go to
“ADF media present service check” on
page 282.
ADF is unresponsive. The flatbed scanner operates unexpectedly when
trying to feed media through the ADF.
Go to
“ADF not responding service check” on
page 282.
7463
Diagnostic information
281