Lexmark MX71X - Sensor (ADF Pick) Late Leaving or Not Cleared Jam Service Check

Action Yes No
Step 11
Perform a print test using the ADF.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Sensor (ADF pick) late leaving or not cleared jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for the ADF.
Does the media size, in use, match the size set for the ADF?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the original document condition.
Is the original document free of paper clips and staples as well as damage
such as creases, tears, holes or excessive wear?
Go to step 3. Remove damaged
original document and
replace with a new
undamaged original
document. Perform an
ADF test.
If the problem remains,
go to step 3.
Step 3
Check the media path for contaminates.
Is the media path free of excess media dust and foreign objects such as
paper clips and staples?
Go to step 4. Remove all
contaminates from the
media path.
Step 4
Check the sensor (ADF pick) for proper operation:
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d Observe the line “sensor (ADF pick)”.
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 6. Go to step 5.
Step 5
Check the sensor (ADF pick) for proper connection.
Is the component properly connected?
Replace the sensor
(ADF pick).
Replace the connection
7463
Diagnostic information
144