Action Yes No
Step 3
Check the ADF pick roller for wear or gear damage.
Is the ADF pick roller assembly free of excess wear or gear damage?
Go to step 4. Clean or replace the
ADF pick roller. Go to
“ADF pick roller
removal” on page
596.
Step 4
Check the ADF feed belt for wear or gear damage.
Is the ADF feed belt assembly free of excess wear or gear damage?
Go to step 5. Clean or replace the
ADF feed belt. Go to
“ADF feed belt
removal” on page
584.
Step 5
Check the ADF separator roller for wear or gear damage.
Is the ADF feed belt assembly free of excess wear or gear damage?
Go to step 6. Clean or replace the
ADF separator roller.
Go to
“ADF separator
roller removal” on
page 602.
Step 6
Check the sensor (ADF pick) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d Observe the line “sensor (ADF pick).”
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 8. Go to step 7.
Step 7
Check the sensor (ADF pick) for proper connection.
Is the component properly connected?
Replace the sensor
(ADF pick). Go to
“Sensor (ADF pick)
removal” on page
622.
Replace the connection
Step 8
Check the ADF pick motor for proper operation:
a Enter the Diagnostics Menu.
b Touch Motor Tests.
c Touch Pick Motor.
d Perform the test.
Does the ADF pick motor operate properly?
Go to step 10. Go to step 9.
Step 9
Check the ADF pick motor for proper connection.
Is the component properly connected?
Replace the ADF rear
side drive parts pack.
Replace the connection
Step 10
Place an undamaged document in the ADF, and perform an ADF test.
Does the error remain?
Replace the ADF
controller board.
The problem is solved.
7463
Diagnostic information
143
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