Action Yes No
Step 9
Check the connectors on the controller board. If damaged, then replace
the controller board. See
“HCIT controller board removal” on page 676.
Reseat all connectors on the controller board, then POR the machine.
Does the error remain?
Replace the controller
board. See
“HCIT
controller board
removal” on page
676.
If the error remains,
then go to step 10.
The problem is solved.
Step 10
Replace the tray.
Does the error remain?
Go to step 11. The problem is solved.
Step 11
Replace the drawer.
Does the error remain?
Contact the next level
of support.
The problem is solved.
250 paper jams
[x]‑page jam, clear manual feeder. [250]
1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
3 Reload paper into the multipurpose feeder.
7463
Diagnostic information
136
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