Sensor (ADF 1st scan) late leaving or not cleared jam
Action Yes No
Step 1
Excessive paper dust accumulates on the mylar under the lower paper
path guide. This causes the jam error.
a Place the compressed air can tube in the area shown.
b Apply compressed air to remove the paper dust from the mylar.
Repeat if necessary.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check the media path for contaminates.
Is the media path free of excess media dust and foreign objects such as
paper clips and staples?
Go to step 3. Remove all
contaminates from the
media path.
Step 3
Check the sensor (ADF 1st scan) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d Observe the line "sensor (ADF 1st scan)."
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 5. Go to step 4.
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Diagnostic information
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