Action Yes No
Step 5
Check the ADF transport motor for proper operation.
a Enter the Diagnostics Menu.
b Touch TESTS.
c Touch Transport Motor/Deskew Clutch.
d Touch either Motor Forward or Motor backward
e Perform the test.
Does the ADF pick motor operate properly?
Go to step 7. Go to step 6.
Step 6
Check the ADF transport motor for proper connection.
Is the component properly connected?
Replace the ADF rear
side drive parts pack.
Go to
“ADF rear side
drive parts pack
removal” on page
600.
Replace the connection
Step 7
Check the deskew clutch for proper operation.
a Enter the Diagnostics Menu.
b Touch TESTS.
c Touch Transport Motor/Deskew Clutch.
d Touch either Motor Forward or Motor backward
e Touch Clutch on or Clutch off.
f Perform the test.
Does the deskew clutch produce an audible click which indicates it is
operating properly?
Go to step 9. Go to step 8.
Step 8
Check the deskew clutch for proper connection.
Is the component properly connected?
Replace the deskew
clutch.
Replace the connection
Step 9
Place an undamaged document in the ADF, and perform a ADF test.
Does the error remain?
Replace the ADF
controller board.
The problem is solved.
Step 10
Perform a print test using the ADF.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7463
Diagnostic information
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