Lexmark MX71X - Paper Jam Messages

Error code Description Action
243.44 250/550‑sheet tray: Separator pass through
motor stall in tray 3
Go to
“250/550-sheet media tray option jam service check” on
page 129.
243.44 HCIT: Separator pass through motor stall in
tray 3
Go to
“HCIT jam service check” on page 132.
243.45 250/550‑sheet tray: Separator pass through
motor under‑speed in tray 3
Go to
“250/550-sheet media tray option jam service check” on
page 129.
243.45 HCIT: Separator pass through motor
under‑speed in tray 3
Go to
“HCIT jam service check” on page 132.
243.46 250/550‑sheet tray: Separator pass through
motor did not reach the required speed.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
243.46 HCIT: Separator pass through motor did not
reach the required speed.
Go to
“HCIT jam service check” on page 132.
244 paper jam messages
Error code Description Action
244.01 250/550‑sheet tray: Media remains detected
by the tray 4 sensor (pass through) after
power on.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.01 HCIT: Media remains detected by the tray 4
sensor (pass through) after power on.
Go to
“HCIT jam service check” on page 132.
244.02 250/550‑sheet tray: The media is late
reaching the sensor (input) when feeding
from tray 4.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.02 HCIT: The media is late reaching the sensor
(input) when feeding from tray 4.
Go to
“HCIT jam service check” on page 132.
244.03 250/550‑sheet tray: The media fed from tray
5 did not reach the tray 4 sensor (pass
through).
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.03 HCIT: The media fed from tray 5 did not reach
the tray 4 sensor (pass through).
Go to
“HCIT jam service check” on page 132.
244.06 250/550‑sheet tray: Failure to feed from tray
4—media remains in tray 4
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.06 HCIT: Failure to feed from tray 4—media
remains in tray 4
Go to
“HCIT jam service check” on page 132.
244.07 250/550‑sheet tray: The media while feeding
from tray 5 remains detected by the tray 4
sensor (pass through).
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.07 HCIT: The media while feeding from tray 5
remains detected by the tray 4 sensor (pass
through).
Go to
“HCIT jam service check” on page 132.
7463
Diagnostic information
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