321–345 errors
321 error messages
321–345 error messages
Error code Description Action
321.51 No encoder feedback detected from the tray 2
pick/lift motor.
Go to
“250/550-sheet media feeder failure service
check” on page 291.
321.52 Motor stop error—the tray 2 pick/lift motor kept on
running some time after the motor was commanded
to stop.
321.53 The tray 2 pick/lift motor went over the normal speed
322 error messages
321–345 error messages
Error code Description Action
322.54 250/550‑sheet trays: No encoder feedback detected
from the tray 2 transport motor.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
322.54 HCIT: No encoder feedback detected from the tray 2
transport motor.
Go to
“HCIT transport motor failure service check”
on page 296.
322.55 250/550‑sheet trays: Motor stop error—the tray 2
transport motor kept on running some time after the
motor was commanded to stop.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
322.55 HCIT: Motor stop error—the tray 2 transport motor
kept on running some time after the motor was
commanded to stop.
Go to
“HCIT transport motor failure service check”
on page 296.
322.56 250/550‑sheet trays: The tray 2 transport motor went
over the normal speed
Go to
“250/550-sheet transport motor failure
service check” on page 293.
322.56 HCIT: The tray 2 transport motor went over the
normal speed
Go to
“HCIT transport motor failure service check”
on page 296.
7463
Diagnostic information
287
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