Lexmark MX71X - Print Irregularities Check

Action Yes No
Step 1
Check the media condition, and load new dry, and recommended media.
Reprint the defective image.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check the media transfer route and media path for contamination and
debris.
Are the paths free of contamination and debris?
Go to step 3. Remove debris or
contamination.
Step 3
Check the toner level.
Is the toner level normal?
Go to step 4. Replace the print
cartridge.
Step 4
Check the transfer roller for contamination and wear.
Is the component free of excess wear and contamination?
Go to step 5. Replace the transfer
roller. See
“Transfer
roller removal” on
page 480.
Step 5
Check the laser printhead for proper connection.
Is the component properly connected?
Replace the laser
printhead. See
“Laser
printhead removal” on
page 457.
Replace the
connections.
Step 6
Perform a print test.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
Print irregularities check
Action Yes No
Step 1
a Move the width and length guides in the tray to the correct positions
for the size of the paper loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is solved.
7463
Diagnostic information
63