Lexmark MX71X - Error Messages

Error code Description Action
335.64 Hardware Error—tray 3 lift plate failed to reach its
home position
Go to
“HCIT lift plate failure service check” on
page 299.
341 error messages
321–345 error messages
Error code Description Action
341.51 No encoder feedback detected from the tray 4
pick/lift motor.
Go to
“250/550-sheet media feeder failure service
check” on page 291.
341.52 Motor stop error—the tray 4 pick/lift motor kept on
running some time after the motor was commanded
to stop.
341.53 The tray 4 pick/lift motor went over the normal speed
342 error messages
321–345 error messages
Error code Description Action
342.54 250/550‑sheet trays: No encoder feedback detected
from the tray 4 transport motor.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
342.54 HCIT: No encoder feedback detected from the tray 4
transport motor.
Go to
“HCIT transport motor failure service check”
on page 296.
342.55 250/550‑sheet trays: Motor stop error—the tray 4
transport motor kept on running some time after the
motor was commanded to stop.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
342.55 HCIT: Motor stop error—the tray 4 transport motor
kept on running some time after the motor was
commanded to stop.
Go to
“HCIT transport motor failure service check”
on page 296.
342.56 250/550‑sheet trays: The tray 4 transport motor went
over the normal speed.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
342.56 HCIT: The tray 4 transport motor went over the
normal speed.
Go to
“HCIT transport motor failure service check”
on page 296.
7463
Diagnostic information
290