9 Close the multipurpose feeder door and the front cover.
10 To clear the message and continue printing, select Next > > Clear the jam, press OK > .
200–201 paper jam messages
Error code Description Action
200.01 Media remains on the sensor (input) during
the warm‑up sequence.
Go to
“Sensor (input) static jam service check” on page 85.
200.02 Media reached the sensor (input) sooner
than the specified time. The wrong config ID
causes the engine to assume a 550 paper
path on a 250 model.
Go to
“Sensor (input) early arriving jam service check” on
page 85.
200.03 Media is late reaching the sensor (input)
within the specified time.
Go to
“Sensor (input) never‑ or late‑arriving jam service check”
on page 86.
200.05 Media reached the sensor (input) but did not
clear it within the specified time. (Media
source = MPF tray)
Go to
“Sensor (input) late-leaving or did-not-clear jam service
check” on page 88.
200.07 Media reached the sensor (input) but did not
clear it within the specified time.
Go to
“Sensor (input) late-leaving or did-not-clear jam service
check” on page 88.
200.08 Media is late reaching the sensor (input)
within the specified time.
Go to
“Sensor (input) never‑ or late‑arriving jam service check”
on page 86.
200.09 The proper main motor feedback to start
laser servo was not received.
Go to
“Main drive motor control jam service check” on
page 90.
200.10 Printhead motor was not locked when page
reached the sensor (input).
Go to
“Printhead motor control jam service check” on
page 90.
200.11 Printhead motor fell out of lock after the
page reached the sensor (input).
Go to
“Printhead motor control jam service check” on
page 90.
7463
Diagnostic information
83