Error code Description Action
959.30 Smart chip library flagged an invalid argument(s)
Replace the controller board.
Go to
“Controller board removal” on page 422.
959.31 Smart chip library flagged an invalid device address
Replace the controller board.
959.32 Failure to initialize physical interface
Replace the controller board.
959.33 Unknown/unexpected Error
Replace the controller board.
959.34 System smart chip Bus Busy Error
Replace the controller board.
959.35 Transmission Error
Replace the controller board.
959.36 Smart chip command is invalid due to unlocked device
status
Replace the controller board.
959.37 Smart chip command is invalid due to locked device
status
Replace the controller board.
959.38 Incremental counter id(s) are invalid
Replace the controller board.
959.39 Invalid NV address
Replace the controller board.
959.40 Invalid smart chip command
Replace the controller board.
96y errors
96y error messages
Error code Description Action
960.xx RAM Memory Error—RAM soldered on the card is bad
Replace the controller board.
Go to
“Controller board removal” on page 422.
961.xx RAM Memory Error—optional DRAM is bad Go to
“RAM memory error service check” on
page 270.
964.xx Download Emulation Cyclic Redundancy Check (CRC)
Error—checksum failure detected in the emulation
header or emulation file.
Go to
“Download emulation cyclic redundancy
service check” on page 270.
7463
Diagnostic information
269
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