RAM memory error service check
Action Yes No
Replace the bad memory card.
Does the error remain?
Contact the next level
of support.
The problem is solved.
Download emulation cyclic redundancy service check
Action Yes No
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Replace the firmware card and download the emulation to the new card.
Does the error remain?
Contact the next level
of support.
The problem is solved.
97y errors
97y error messages
Error code Description Action
975.xx Network Error—unrecognizable network port Call the next level of support.
976.xx Network Error—unrecoverable software error in
network port
978.xx Network Error—bad checksum while programming
network port
979.xx Network Error—flash parts failed while programming
network port
7463
Diagnostic information
270