332 error messages
321–345 error messages
Error code Description Action
332.54 250/550‑sheet trays: No encoder feedback detected
from the tray 3 transport motor.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
332.54 HCIT: No encoder feedback detected from the tray 3
transport motor.
Go to
“HCIT transport motor failure service check”
on page 296.
332.55 250/550‑sheet trays: Motor stop error—the tray 3
transport motor kept on running some time after the
motor was commanded to stop.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
332.55 HCIT: Motor stop error—the tray 3 transport motor
kept on running some time after the motor was
commanded to stop.
Go to
“HCIT transport motor failure service check”
on page 296.
332.56 250/550‑sheet trays: The tray 3 transport motor went
over the normal speed.
Go to
“250/550-sheet transport motor failure
service check” on page 293.
332.56 HCIT: The tray 3 transport motor went over the
normal speed.
Go to
“HCIT transport motor failure service check”
on page 296.
334 error messages
321–345 error messages
Error code Description Action
334.57 No encoder feedback detected from the tray 3 (HCIT)
lift motor.
Go to
“HCIT lift drive motor failure service check”
on page 298.
334.58 Motor stop error—the tray 3 (HCIT) lift motor kept on
running some time after the motor was commanded
to stop.
334.59 The tray 3 (HCIT) lift motor went over the normal
speed
335 error messages
321–345 error messages
Error code Description Action
335.60 Hardware Error—tray 3 board ID unknown Go to
“250/550-sheet controller board failure
service check” on page 295.
335.61 Hardware Error—tray 3 option type unknown
335.62 Hardware Error—tray 3 product ID unknown
335.63 Hardware Error—tray 3 sensors are not plugged on
the board
7463
Diagnostic information
289
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