Lexmark MX71X - ADF Elevator Tray Motor Stalled Error Service Check

Action Yes No
Step 5
Place an undamaged document on the ADF elevator tray and perform an
ADF scanner test.
Does the problem remain?
Replace the ADF
controller board. See
“ADF controller card
removal” on page
582.
The problem is solved.
Step 6
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is solved.
ADF elevator tray motor stalled error service check
Action Yes No
Step 1
Was a new ADF controller card or an ADF assembly recently installed?
Update the printer
firmware to the latest
version.
Go to step 2.
Step 2
Check all connections on the ADF controller board for proper connectivity.
Are all of the connections properly connected?
Go to step 3. Replace the
connections.
Step 3
Check for binding of gears or other components associated with the ADF
elevator tray lift motor.
Are the components free from binding or damage?
Go to step 4. Replace the ADF rear
side drive parts pack.
Step 4
Check the ADF elevator tray drive motor for proper operation.
a Enter the Diagnostics Menu.
b Touch TESTS.
c Touch elevator tray home position.
d Perform test.
Does the motor operate properly?
Go to step 5. Replace the ADF rear
side drive parts pack.
Step 5
Place an undamaged document on the ADF elevator tray and perform an
ADF scanner test.
Does the problem remain?
Replace the ADF
controller board. See
“ADF controller card
removal” on page
582.
The problem is solved.
Step 6
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is solved.
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Diagnostic information
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