Stuck media on hole puncher service check
Action Yes No
Step 1
Check the lower interface cable. If damaged, then replace the lower
interface cable. See
“Staple, hole punch lower interface cable removal”
on page 861.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
a Open the rear door. Clear all obstructions on the hole punching area.
Rotate the gear engaged to the hole puncher to release stuck media
fragments.
b Open the left and right cover. Reseat the cables J23, J19, and J17 on
the HPU controller board. Reseat the same cables on their sensor and
motor end.
c Do a Hole punch test. Enter Diagnostics menu, and navigate to:
FINISHER TESTS > Hole Punch Test
Is the hole puncher functional?
If the error persists,
then go to step 3.
Replace the finisher
option. See
“Staple,
hole punch finisher
option removal” on
page 840.
Step 3
POR the machine.
Does the error remain?
Replace the finisher
option. See
“Staple,
hole punch finisher
option removal” on
page 840.
The problem is solved.
Missing or misaligned hole punch service check
Action Yes No
Step 1
a Open the rear door, and then remove all obstructions along the paper
path.
b POR the machine.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. See
“Staple, hole punch lower interface cable removal”
on page 861.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
7463
Diagnostic information
326
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