Sensor (input) miscellaneous jam 1 service check
Action Yes No
Step 1
Check the appropriate media tray sensor (pass through) in the appropriate
input option for proper operation.
a Enter the diagnostic mode.
b Select Input tray tests.
c Select Sensor test.
d Select the appropriate input tray.
Observe the line item “pass through” for the appropriate media tray.
Does the display on the control panel change every time the sensing area
of the sensor is interrupted or blocked?
Go to step 3. Go to step 2.
Step 2
Check the sensor for proper connection.
Is the sensor connected properly?
Replace the sensor
(pass through). See
“Sensor (drawer pass
through) removal ” on
page 659.
Reseat the connection.
Step 3
Perform a print test using the appropriate input tray.
Does the error continue?
Replace the input
option.
The problem is solved.
Sensor (input) miscellaneous jam 2 service check
Action Yes No
Step 1
Check the sensor (control panel door interlock) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item control panel door interlock.
Does the display on the control panel change every time the sensing area
of the sensor is interrupted or blocked?
Go to step 3. Go to step 2.
Step 2
Check the sensor (control panel door interlock) for proper connection.
Is the sensor connected properly?
Replace the sensor
(control panel door
interlock).
Go to step 3.
Replace the
connection.
Go to step 3.
Step 3
Reset the machine.
Does the error continue?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is solved.
7463
Diagnostic information
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