Finisher door undetected service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to
“Stapler/offset stacker lower interface cable
removal” on page 754.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Open the rear door and do the following:
• check if the rear door closes properly
• check the rear door rollers for damage
• check the locking mechanism for damage
• check the rear door for damage
Are the above components ok?
Go to step 4. Replace the rear door.
Go to
“Stapler/offset
stacker rear door
removal” on page
724.
Step 4
Open the left cover, and check the sensor (rear door interlock) including
its cable. If damaged, then replace the sensor.
Reseat the cable J26 on the controller board and reseat the connector on
the sensor end. POR the machine.
Does the error remain?
Go to step 5. The problem is solved.
Step 5
Open the left cover, reseat all connectors on the controller board and then
POR the machine.
Does the error remain?
Replace the controller
board. Go to
“Stapler/
offset stacker
controller board
removal” on page
756.
The problem is solved.
7463
Diagnostic information
323
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