ADF elevator tray motor time-out error service check
Action Yes No
Step 1
Check the ADF pick roller for proper installation. Remove the ADF pick
roller cover, and fully press the ADF pick roller toward the sensor to make
sure the mounting latch is properly engaging the slot in the shaft.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check all connections on the ADF controller board for proper connectivity.
Are all of the connections properly connected?
Go to step 3. Replace the
connections.
Step 3
Check the sensor (ADF elevator tray home position) for damage or
detachment.
Is the sensor properly attached or free from damage?
Go to step 4. Reattach or replace the
ADF rear side drive
parts pack.
Step 4
Check the sensor (ADF elevator tray home position) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d See the line item “sensor (ADF elevator tray home position).”
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 5. Replace the ADF rear
side drive parts pack.
Step 5
Check the ADF elevator tray drive motor for proper operation.
a Enter the Diagnostics Menu.
b Touch Motor Test.
c Touch ADF elevator tray drive motor.
d Perform test.
Does the motor operate properly?
Go to step 6. Replace the ADF rear
side drive parts kit.
Step 6
Place an undamaged document on the ADF elevator tray and perform an
ADF scanner test.
Does the problem remain?
Replace the ADF
controller board. See
“ADF controller card
removal” on page
582.
The problem is
resolved.
Step 7
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See
“Controller
board removal” on
page 422.
The problem is
resolved.
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Diagnostic information
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