Lexmark MX71X - Paper Jam Messages

Error code Description Action
244.43 HCIT: Media feeder motor did not reach the
required speed
Go to
“HCIT jam service check” on page 132.
244.44 250/550‑sheet tray: Separator pass through
motor stall in tray 4
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.44 HCIT: Separator pass through motor stall in
tray 4
Go to
“HCIT jam service check” on page 132.
244.45 250/550‑sheet tray: Separator pass through
motor under‑speed in tray 4
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.45 HCIT: Separator pass through motor
under‑speed in tray 4
Go to
“HCIT jam service check” on page 132.
244.46 250/550‑sheet tray: Separator pass through
motor did not reach the required speed.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
244.46 HCIT: Separator pass through motor did not
reach the required speed.
Go to
“HCIT jam service check” on page 132.
245 paper jam messages
Error code Description Action
245.01 250/550‑sheet tray: Media remains detected
by the tray 5 sensor (pass through) after
power on.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
245.01 HCIT: Media remains detected by the tray 5
sensor (pass through) after power on.
Go to
“HCIT jam service check” on page 132.
245.02 250/550‑sheet tray: The media is late
reaching the sensor (input) when feeding
from tray 6.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
245.02 HCIT: The media is late reaching the sensor
(input) when feeding from tray 6.
Go to
“HCIT jam service check” on page 132.
245.03 250/550‑sheet tray: The media fed from tray
6 did not reach the tray 5 sensor (pass
through).
Go to
“250/550-sheet media tray option jam service check” on
page 129.
245.03 HCIT: The media fed from tray 6 did not reach
the tray 5 sensor (pass through).
Go to
“HCIT jam service check” on page 132.
245.06 250/550‑sheet tray: Failure to feed from tray
5—media remains in tray 5
Go to
“250/550-sheet media tray option jam service check” on
page 129.
245.06 HCIT: Failure to feed from tray 5—media
remains in tray 5
Go to
“HCIT jam service check” on page 132.
245.07 250/550‑sheet tray: The media while feeding
from tray 6 remains detected by the tray 5
sensor (pass through).
Go to
“250/550-sheet media tray option jam service check” on
page 129.
245.07 HCIT: The media while feeding from tray 6
remains detected by the tray 5 sensor (pass
through).
Go to
“HCIT jam service check” on page 132.
7463
Diagnostic information
126