Printer hardware errors
111 errors
111 error messages
Error code Description Action
111.30 Printhead ID error Go to
“Printhead ID service check” on page 247.
111.31 Printhead no first HSYNC error
111.32 Printhead loss of HSYNC error
111.33 Printhead loss of HSYNC during servo
111.34 Printhead mirror motor loss of lock
111.35 Printhead mirror motor initial lock
111.36 Printhead mirror motor stabilization error
111.37 Page reached input sensor but the mirror
motor was not locked.
111.38 Page reached input sensor but the
printhead startup was not complete.
111.90 Printhead video cable not plugged in.
Printhead service check
Action Yes No
Step 1
Ensure the cables for sockets “MIR MTR” and “VIDEO” on the controller
card are properly connected and not damaged.
Are the above cables properly connected and undamaged?
Go to step 2. Reseat the
connections. Go to the
next step.
Step 2
Reset the machine.
Does the error continue?
Go to step 3. Problem resolved.
Step 3
Reset the machine.
Does the error continue?
Replace the controller
board. See
“Controller
board removal” on
page 422.
Problem resolved.
7463
Diagnostic information
246
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