Error code Description Action
232.03 The media is late reaching the sensor (input)
within the specified time when exiting the
duplex.
Go to
“Sensor (input) never-arriving jam (exiting duplex)
service check” on page 110.
230.05 The media reached the sensor (duplex path)
but did not clear it within the specified time.
Go to
“Sensor (duplex path) late leaving jam service check” on
page 107.
230.07 The media reached the sensor (duplex path)
but did not clear it within the specified time.
Go to
“Sensor (duplex path) late leaving jam service check” on
page 107.
230.20 Printer took too long to ramp up duplex
motor.
Go to
“Duplex control jam service check” on page 108.
230.21 Duplex motor stopped after successful start
up.
Go to
“Duplex control jam service check” on page 108.
230.22 Duplex motor under‑speed error Go to
“Duplex control jam service check” on page 108.
230.28 The sensor (duplex path) rebounded upon
being released by the trailing edge of the
media.
Go to
“Sensor (duplex path) miscellaneous jam service check”
on page 109.
Sensor (duplex path) static jam service check
Action Yes No
Step 1
Check the duplex path for jammed media.
Is the duplex path free from jammed media?
Go to step 2. Remove any jammed
media.
Step 2
Check the sensor (duplex path) for proper operation.
a Enter the diagnostic mode.
b Select duplex tests.
c Select sensor test.
d Observe the line item sensor.
Does the display on the control panel change every time the sensing area
of the sensor is interrupted or blocked?
Go to step 4. Go to step 3.
Step 3
Check the sensor (duplex path) for proper connection.
Is the sensor connected properly?
Replace the sensor
(duplex path). See
“Sensor (duplex path)
removal” on page
542.
Go to step 4.
Reseat the connection.
Go to step 4.
Step 4
Perform a print test.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7463
Diagnostic information
105
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