ADF media present service check
Action Yes No
Step 1
Check the media path for contaminates.
Is the media path free of excess media dust and foreign objects (for
example, paper clips or staples)?
Go to step 2. Remove all
contaminates from the
media path.
Step 2
Check the sensor (ADF media present) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d See the line item “sensor (ADF media present).”
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 3. Replace the Sensor
(ADF media present).
Go to
“Sensor (ADF
media present)
removal” on page
621.
Step 3
Check the sensor (ADF media present) for proper connection.
Is the component properly connected?
Replace the Sensor
(ADF media present).
Go to
“Sensor (ADF
media present)
removal” on page
621.
Replace the
connection.
ADF not responding service check
Action Yes No
Step 1
Check the sensor (ADF closed interlock) for proper operation.
a Enter the Diagnostics Menu.
b Touch SCANNER TESTS.
c Touch Sensor Tests.
d See the line item “sensor (ADF media interlock).”
Does the display on the operator panel change every time the sensing
area of the sensor is interrupted or blocked?
Go to step 2. Replace the sensor
(ADF closed interlock).
Step 2
Check the sensor (ADF media interlock) for proper connection.
Is the component properly connected?
Replace the sensor
(ADF closed interlock).
Replace the
connection.
7463
Diagnostic information
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