Action Yes No
Step 5
Ensure the cable for socket “INDEX / PAP OUT/ PICK MTR” on the controller
board is properly connected.
Is the above connection properly connected?
Go to step 6. Reseat the connection.
Step 6
Reset the machine.
Does the error continue?
Replace the media
feeder. See
“Media
feeder removal” on
page 429.
Go to step 7.
Problem solved.
Step 7
Reset the machine.
Does the error continue?
Replace the controller
board. See
“Controller
board removal” on
page 422.
Problem solved.
Media feeder motor tray lift error service check
Action Yes No
Step 1
Ensure the pick roller is properly installed.
Is the pick roller properly installed?
Go to step 2. Remove and reinstall
the pick roller. See
“Pick roller assembly
removal” on page
541.
Step 2
Ensure the cable for socket “INDEX / PAP OUT/ PICK MTR” on the controller
board is properly connected.
Is the above connection properly connected?
Go to step 3. Reseat the connection.
Step 3
Reset the machine.
Does the error continue?
Replace the media
feeder. See
“Media
feeder removal” on
page 429.
Go to step 4.
Problem solved.
Step 4
Reset the machine.
Does the error continue?
Replace the controller
board. See
“Controller
board removal” on
page 422.
Problem solved.
7463
Diagnostic information
115