98y error messages .................................................................................................................................... 271
99y errors........................................................................................................................................................271
99y error messages .................................................................................................................................... 271
Base printer symptoms...................................................................................................................................271
Network service check....................................................................................................................................272
Dead machine service check...........................................................................................................................274
Blank display, five beeps service check...........................................................................................................275
ADF/Scanner hardware errors...............................................................................................................276
8yy error messages .........................................................................................................................................276
Flatbed scanner and ADF communications failure service check ................................................................... 276
Flatbed scanner home position error service check .......................................................................................277
ADF elevator tray home position error service check.....................................................................................278
ADF elevator tray motor stalled error service check ......................................................................................279
ADF elevator tray motor time-out error service check...................................................................................280
Flatbed scanner CCD initialization error service check ...................................................................................281
ADF scanner CCD initialization error service check ........................................................................................281
Scan/fax/copy symptoms ...............................................................................................................................281
ADF media present service check ...................................................................................................................282
ADF not responding service check..................................................................................................................282
Input/output option hardware errors...................................................................................................283
3yy error messages .........................................................................................................................................283
321–345 errors ...............................................................................................................................................287
321 error messages ....................................................................................................................................287
322 error messages ....................................................................................................................................287
324 error messages ....................................................................................................................................288
325 error messages ....................................................................................................................................288
331 error messages ....................................................................................................................................288
332 error messages ....................................................................................................................................289
334 error messages ....................................................................................................................................289
335 error messages ....................................................................................................................................289
341 error messages ....................................................................................................................................290
342 error messages ....................................................................................................................................290
344 error messages ....................................................................................................................................291
345 error messages ....................................................................................................................................291
250/550-sheet media feeder failure service check .................................................................................... 291
250/550-sheet transport motor failure service check ...............................................................................293
250/550-sheet controller board failure service check ...............................................................................295
HCIT transport motor failure service check................................................................................................296
HCIT lift drive motor failure service check .................................................................................................298
HCIT lift plate failure service check ............................................................................................................299
377–381 errors ...............................................................................................................................................301
377–379 error messages ............................................................................................................................301
381 error messages ....................................................................................................................................301
Mailbox failure service check ..................................................................................................................... 302
7463
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