Action Yes No
Step 6
Open the left and right cover, then do the following:
a Check the sensor flag (throat media present) for damage. Toggle the
sensor flag and check if it has no problem moving.
b Reseat the cable J8 on the stapler controller board. Do a staple test.
Enter Diagnostics menu, and then navigate to:
FINISHER TESTS > Staple Test
Does the error remain?
Replace the sensor
(throat media present).
See
“Sensor (throat
media present)
removal” on page
849.
If the error persists,
then go to step 7.
The problem is solved.
Step 7
Open the top cover and do the following:
a Check the left media stack flap for damage.
b Make sure the left media stack flap is properly seated and aligned.
c Check if the left media stack flap has no problem moving.
Is the left media stack flap functional and free of damage?
Go to step 8. Replace the finisher.
See
“Staple, hole
punch finisher option
removal” on page
840.
Step 8
Open the top cover and do the following:
a Check the right media stack flap for damage.
b Make sure the right media stack flap is properly seated and aligned.
c Check if the right media stack flap has no problem moving.
Is the right media stack flap functional and free of damage?
Go to step 9. Replace the finisher.
See
“Staple, hole
punch finisher option
removal” on page
840.
Step 9
a Make sure the following components are properly installed:
• sensor (right tamper motor HP)
• sensor (left tamper motor HP)
• tamper motor (right)
• tamper motor (left)
b Check the tamper assembly components:
• Check if the tampers can be adjusted. Move the right and left
tampers to the middle, and then back to its original position.
• Check the tamper assembly mechanism and home position sensor
flags for damage.
c Reseat the tamper assembly connectors on the stapler controller
board.
Are the tamper assembly components functional and free of damage?
Go to step 10. Replace the tamper
assembly. See
“Stapler
tamper assembly
removal” on page
869.
7463
Diagnostic information
206
To Next Page
Loading...
