Error
code
Description Action
31.44 Toner cartridge ROM signature error Go to
“Toner cartridge smart chip error service
check” on page 242.
31.45 Toner cartridge stuck or busy; status register and/or CRI Arbiter
register report busy
Go to
“Toner cartridge smart chip error service
check” on page 242.
31.46 Insufficient amount of toner received by the imaging unit Go to
“Toner add error service check” on
page 243.
31.60 Imaging unit smart chip error Go to
“Imaging unit smart chip service check”
on page 244.
31.61 Imaging unit I2C packet timeout Go to
“Imaging unit smart chip service check”
on page 244.
31.62 Imaging unit I2C packet has been sent, but code timed-out on
receiving the data (callback)
Go to
“Imaging unit smart chip service check”
on page 244.
31.63 Imaging unit security error in the send challenge sequence Go to
“Imaging unit smart chip service check”
on page 244.
31.64 Imaging unit ROM signature error Go to
“Imaging unit smart chip service check”
on page 244.
31.65 Imaging unit stuck or busy; status register and/or CRI Arbiter
register report busy)
Go to
“Imaging unit smart chip service check”
on page 244.
31.66 Insufficient amount of toner received by the imaging unit
1 Ensure the toner cartridge and the imaging
unit are properly installed.
2 Ensure the toner cartridge contains toner.
Replace if necessary.
If the error persists, then go to
“Toner add error
service check” on page 243.
31.80 Fuser smart chip error Go to
“Fuser unit smart chip service check” on
page 245.
31.81 Fuser I2C packet timeout Go to
“Fuser unit smart chip service check” on
page 245.
31.82 Fuser I2C packet has been sent but code timed out on receiving
the data (callback)
Go to
“Fuser unit smart chip service check” on
page 245.
31.83 Fuser security error in the send challenge sequence Go to
“Fuser unit smart chip service check” on
page 245.
31.84 Fuser ROM signature error Go to
“Fuser unit smart chip service check” on
page 245.
31.85 Fuser smart chip stuck or busy; status register and/or CRI Arbiter
register report busy)
Go to
“Fuser unit smart chip service check” on
page 245.
32.10 Toner cartridge smart chip compatibility error Replace the toner cartridge.
32.11 Imaging unit smart chip compatibility error Replace the imaging unit.
32.12 Fuser smart chip compatibility error Replace the fuser. See
“Fuser removal” on
page 556.
7463
Diagnostic information
238