Error code Description Action
235.00 Sensor (duplex double-feed) lingering jam
(external duplex)
Media reached the sensor (duplex double-feed)
within the
specified
time but did not clear it within
the
specified
time.
Go to
“Sensor (duplex double-feed) lingering
jam service check” on page 110.
236.00 Sensor (duplex input) lingering jam (internal
duplex)
Media reached the sensor (duplex exit) within the
specified time but did not clear it within the
specified
time.
Go to
“Sensor (duplex exit) lingering jam
service check” on page 111.
237.00 Sensor (input) late jam from duplex (external
duplex)
Media is late reaching the sensor (input) within the
specified time during the second side printing
using the external duplex.
Go to
“Sensor (input) late jam service check”
on page 68.
237.07 Paper jam around external duplex (external
duplex)
Page may be jammed in external duplex area.
Go to
“Paper jam around external duplex
service check” on page 111.
238 error messages
Error code Description Action
238.00 External duplex sensor static jam (external duplex)
Media remains on a sensor within the external
duplex assembly during the warm-up sequence.
Go to
“External duplex sensor static jam
service check (external duplex)” on page
112.
238.01 Sensor (duplex input) static jam (external duplex)
Media remains on the sensor (duplex input) during
the warm-up sequence.
Go to
“Sensor (duplex input) lingering jam
service check” on page 102.
238.02 Sensor (duplex exit) static jam (external duplex)
Media remains on the sensor (duplex exit) during
the warm-up sequence.
Go to
“Sensor (duplex exit) static jam service
check (external duplex)” on page 113.
238.03 Sensor (duplex input) static jam and sensor
(duplex exit) static jam (external duplex)
Media remains on the sensor (duplex input) and
the sensor (duplex exit) during the warm-up
sequence.
Go to
“Sensor (duplex input) lingering jam
service check” on page 102.
238.04 Sensor (duplex double-feed) static jam (external
duplex)
Media remains on the sensor (duplex double-
feed) during the warm-up sequence.
Go to
“External duplex sensor static jam
service check (external duplex)” on page
112.
4062
Diagnostic information
106