OmniPod 5 - Types of Alarms and Notifications

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Alarms, Action and Reminder Notications 1313 Alarms, Action and Reminder Notications
13.1. Types of Alarms and Notications
Warning: ALWAYS contact Customer Care if your Omnipod 5 System
Controller is damaged and not working properly. If a Controller replacement
is needed, ALWAYS consult with your healthcare provider to get instructions
on using other backup insulin delivery methods, like insulin injections. Be
sure to check your glucose frequently.
Caution: AVOID setting your Controller to Silent, Vibrate or any other setting
that prevents you from hearing alarms and notications from your Omnipod 5
App. If you do not hear alarms and notications from your Controller, you
might not make the changes you need to make to your insulin therapy in a
timely manner. Your Pod will still sound, and you will be able see the Alarm
or Notication displayed on the Omnipod 5 App. See “13.3. Sounds and
Vibrations” on page 147 to learn how to manage sounds and vibrations.
e Omnipod 5 System generates the following types of alarms and notications:
• Alarms:
• Hazard alarms are high-priority alarms that indicate a that serious
problem has occurred, and you may need to remove your Pod. Hazard
Alarms will repeat every 15 minutes until acknowledged. e audible
alarm on the Pod will continue until acknowledged in the Omnipod 5
App. See “13.6. Hazard Alarm List” on page 152.
• In general, only one hazard alarm can occur at a time. In the unlikely
event that a Pod and Omnipod 5 App hazard alarm occur simultaneously,
the hazard alarm that most recently occurred will be displayed rst on the
Omnipod 5 App. Any Pod hazard alarms will be sounded on the Pod.
• Advisory alarms are low-priority alarms that indicate that a situation
exists that needs your attention. Advisory alarms will repeat every
15 minutes until acknowledged (see Alarm tables for additional details),
and continue on the Pod until acknowledged in the Omnipod 5 App.
See “13.7. Advisory Alarm List” on page 160.
• Notications:
• Action Item notications are for technical System tasks that need your
attention. See page 146.
• Reminder notications remind you about a diabetes management
action that you may want to perform. See “13.11. Reminder Notications
List” on page 175.
• Communication error messages display when the Omnipod 5 App is
unable to communicate with the Pod. See “26.5. Pod Communication
Issues – “Try Again”” on page 323.