OmniPod 5 - Automated Mode Faqs

Frequently Asked Questions and Troubleshooting 26
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26 Frequently Asked Questions and Troubleshooting
26.4. Automated Mode FAQs
Issue Possible cause What you can do
Activated a
Pod and unable
to switch to
Automated Mode
Your Transmitter
serial number
(SN) is not
entered into the
Omnipod 5 App.
Go to: Menu button (
) >
Manage Sensor.
Tip: Always check that the SN
entered into the App is the same as the
number on the Transmitter you are
wearing.
Screen shows
Automated
Mode: Limited
Interruption in
communication
between the
Transmitter and
the Pod.
To minimise the risk of interruption,
make sure your Pod and Sensor are
worn on the same side of the body.
Wireless communications do not
travel well through the body. For
example, if your Sensor is worn on
the abdomen and the Pod is on the
back of the arm, the signal may be
interrupted.
Problem with
the Sensor or
Transmitter
Check your
Dexcom G6 app and if
you don't see sensor glucose values,
then follow instructions there.
Automated
Mode may have
reached the
limits of insulin
delivery, either the
maximum or the
minimum.
Follow the instructions on the
screen to check your glucose. Aer 5
minutes in Manual Mode and you are
condent that your Pod and Sensor
are working well, you can switch back
to Automated Mode. See page 274.