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Scalar i2000
Quantum Scalar i2000 User Manual
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Chapter 2 Trou
bleshooting Your Library
Viewing Ticket Details
Scalar i2000 User’s Guide
48
The
Report Vi
ewer
dialog box appears. The content and appearance of
the report varies dependin
g on the selected criteria.
5
When you are finished viewing the Tickets Report, click
Close
.
6
To close the
Report Criteria
dialog box, click
Cancel
.
60
62
Table of Contents
Default Chapter
3
Table of Contents
3
About this Guide and Your Product
14
Product Safety Statements
14
Mechanical Locks
15
Power Button on the Library's Indicator Panel
15
Disposal of Electrical and Electronic Equipment
16
Product Model Number
16
Explanation of Symbols and Notes
17
Other Documents You Might Need
17
Getting more Information or Help
18
Chapter 2 Troubleshooting Your Library
19
Figure 1 Status Indicator
20
How Does the Library Report Issues
20
Table 1 Severity Levels Assigned to Tickets
21
Understanding Indicators on System Status Buttons
22
Understanding E-Mail Notifications
23
Working with Tickets
25
Ticket Guidelines
25
Displaying Ticket Lists
29
Viewing Ticket Details
34
Viewing History Ticket Details
38
Viewing Ticket Details Reports
39
Viewing Repair Pages
43
Viewing Tape Alerts and Generating Media Integrity Analysis Reports
44
Generating Media Integrity Analysis Reports
47
Table 2 Report Criteria
49
Mailing, Saving, and Printing Ticket Information
52
Saving a Report Template
52
Running Verification Tests to Determine Issue Resolution
55
Closing Tickets
56
Generating the Tickets Report
58
Table 3 Tickets Report Criteria Options
59
Interpreting Leds
64
Interpreting Blade Status Leds
65
Figure 2 Locations and Colors of Blade Status Leds
65
Table 4 Explanations of Blade Status LED States
67
Table 5 Blade Status LED States - Normal Conditions
68
Interpreting Drive Status Leds
69
Figure 3 Rear View of Fibre Channel Drive Sled (UDS-2)
69
Figure 4 Rear View of Fibre Channel Drive Sled (UDS-3)
70
Table 6 Drive Sled Status LED States (UDS-2 and UDS-3)
71
Interpreting Fibre Port Link Leds
72
Table 7 Drive Sled Status LED States - Normal Conditions
72
Table 8 Fibre Drive Sled Link LED States (UDS-2)
73
Table 9 Fibre Drive Sled Link LED States (UDS-3)
74
I/O Blade Fibre Port Link LED
75
Figure 5 Locations - Colors of I/O Blade Fibre Port Link Leds
75
Table 10 I/O Blade Link LED States
76
Interpreting MCB Port Leds
77
Figure 6 Locations - Colors of MCB Ethernet Port Leds
77
Table 11 Explanations of MCB Ethernet Port LED States
78
Interpreting LBX Terminator Leds
79
Figure 7 Locations - Colors MCB FC / SCSI Port Leds
79
Table 12 LBX LED Version 01
80
Figure 8 Locations of LBX Terminator Leds (Version 01)
80
Figure 9 Locations of LBX Terminator Leds (Version 03)
81
Interpreting Power Supply Leds
82
Table 13 LBX LED Version 03
82
Table 14 Explanation of Power Supply LED States
83
Figure 10 Locations and Colors of Power Supply Leds
83
Working with Command History Logs
84
Viewing Command History Logs
85
Mailing and Saving Logs
88
Accessing Online Help
89
Chapter 3 Description
90
Figure 11 Front View of a Control Module and Expansion Module
91
Library Features
92
Density
92
Centralized Management
93
Proactive Availability
93
Serviceability and Reliability
93
Data Path Conditioning
93
SAN Backup
94
Host Attachment
94
Remote Management
95
Capacity on Demand
95
Control Module
96
Expansion Modules
97
Figure 12 Front and Back View of the Control Module
97
Figure 13 Expansion Module
98
Library Management Module
99
Figure 14 Library Management Module Boards
99
Library Motor Driver
100
Management Control Blade
100
Robotics Control Unit
100
I/O Management Units
100
Control Management Blade
101
FC I/O Blades
101
Figure 15 I/O Management Unit
101
Cartridge Accessor
102
Import/Export Stations
102
Cartridges
104
Figure 16 Example of LTO Cartridge Insertion into a Magazine
104
Cartridge Magazines
105
Figure 17 Magazine and Drive Locations in the Control Module
105
Support for WORM
106
Table 15 Cartridge Capacities in Library Modules
106
Tape Drives
107
LTO Drives
109
Table 16 LTO Drive and Cartridge Compatibility
109
DLT Drives
110
Mixed Media Support and Rules
110
Table 17 DLT Drive and Cartridge Compatibility
110
Figure 18 Magazine Installation Order
112
Operator Panel
113
Figure 19 Operator Panel
113
Power System
114
Chapter 4 Configuring Your Library
115
Running the Setup Wizard
116
Enabling Licenses
117
Working with Partitions
119
Understanding Partition Media Policy Settings
120
Table 18 Sampling of Media Type Identifiers
122
Creating Partitions
124
Table 19 Return Media Identifier Behavior Example
124
Modifying Partitions
132
Deleting Partitions
139
Setting up the Network Configuration
140
Managing Connectivity
142
Port Configuration
142
Table 20 FC I/O Blade Port Settings
144
FC Host Port Failover
145
Setting up Policies for the Physical Library
149
Specifying the Date and Time
151
Configuring E-Mail
153
Setting up E-Mail Notifications
155
Table 21 Severity Levels Assigned to Issues
155
Configuring Devices
160
Device Ids
161
Channel Zoning
163
SCSI Host
165
FC Host
170
Table 22 Show Details
176
Table 23 Descriptors
177
Using the LUN Mapping Wizard
180
Generating the LUN Mapping Report
186
Generating the Library Configuration Report
190
Configuring Drive Cleaning
192
Registering SNMP Traps
197
Registering an Application
197
Removing an Application's Trap Registration
198
Configuring Library Security
199
Accessing the Security Configuration Dialog Box
199
Configuring Access for Network Services
200
Configuring Access for Remote LMC Clients
202
Configuring Access for SNMP and SMI-S
204
Using LDAP
205
Configuring LDAP
207
Configuring Screen Saver Preferences
208
Working with Data Path Conditioning
211
Configuring Datapath Conditioning
211
Installing the Host Registration Service
214
Chapter 5 Maintaining Your Library
216
Monitoring the Library
217
Monitoring System Status
218
Monitoring Drive Status
221
Monitoring Connectivity Status
222
Monitoring I/E Station Status
227
Monitoring Slot Status
229
Monitoring Media Status
232
Monitoring Sensor Status
234
Monitoring Users Status
240
Monitoring Partitions Status
241
Mailing, Saving, and Printing Status Information
243
Maintenance Actions
245
Is the Access Door Closed
246
Is a Cartridge Old
246
Using Library Explorer
247
Configuring and Testing Drives
251
Working with Connectivity
261
Capturing Snapshots
263
Teaching the Library (Configuration and Calibration)
266
Saving and Restoring Library Configuration
269
Viewing the Drive Resource Utilization Reports
278
Setting up Advanced Reporting Options
282
Working with Verification Tests
288
Figure 20 Verification Tests Dialog Box
292
Table 24 Test Results
296
Figure 21 Report Window
298
Figure 22 Joint Alignments Graphical Report
300
Figure 23 Vertical Alignments Graphical Report
302
Figure 24 Horizontal Alignments Graphical Report
304
Figure 25 Calibration Offsets Graphical Report
306
Figure 26 Boundary/Accessibility Graphical Report
308
Figure 27 Get/Put Graphical Report
310
Figure 28 Scan Fiducials Graphical Report
312
Figure 29 Picker Pivot/Reach Graphical Report
314
Figure 30 Example Test Log Output
316
Using the Partitions Defragmentation Tool
341
Removing Lodged Cartridges
345
Maintaining the Air Filters
346
Figure 31 Top and Bottom Air Filters
346
Chapter 6 Running Your Library
350
Logging on and off
351
Logging on from the Touch Screen (Local Client)
351
Logging off from the Touch Screen (Local Client)
353
Logging on from the LMC Applet (Web Browser)
353
Logging off from the LMC Applet (Web Browser)
355
Logging on from a Remote Client
355
Logging off from a Remote Client
358
Connecting to Multiple Libraries
358
Operator Panel
360
Figure 32 Library Op Panel
360
Indicator Panel
361
Table 25 Robotics Enabled Indicator
361
Library Management Console (LMC)
362
Table 27 Power Indicator
362
Figure 33 LMC (Local Touch Screen - Physical Library View)
364
Figure 34 LMC (Remote Client with Partition View Shown)
365
Menus
365
Table 28 Menu Commands: Privileges and Environments
367
Toolbar
374
Figure 35 LMC (Remote Client with Partition View Shown)
375
Reading the Library Information Panel
375
Table 29 Areas on the Library Information Panel
376
Figure 36 System Status Buttons in Good Status
377
System Status Buttons
377
Table 30 Subsystems and Their Components
377
Figure 37 Status Buttons - Drives and Robotics Issues
378
Figure 42 Coordinates in Load Drives Dialog
386
Figure 43 Location Coordinates for Drives
387
Table 31 Drive Location Coordinates
387
Figure 44 Drive-Side Location Coordinates
388
Figure 45 I/O Blade Location Coordinates
389
I/O Blade Locations
389
Figure 46 I/O Management Unit Blade Numbering
390
Viewing the Library (Physical or Partition)
391
Displaying the Physical Library or a Partition
391
Managing Library Views
391
Table 32 Blade Location Coordinates
391
Changing the Library's State
393
Online and Offline Functionality
394
Table 33 Library Functions Requiring Online or Offline State
395
Working with Local User Accounts
396
Creating Local User Accounts
396
Deleting Local User Accounts
404
Viewing Local User Account Permissions
404
Shutting Down/Rebooting the Library
406
Powering off the Library
407
Locking/Unlocking the I/E Station
408
Powering on the Library
408
Table 34 Menu Commands When Robotics Are Disabled
410
When Robotics Are Not Ready
410
Table 26 Status Indicator
362
Understanding Location Coordinates
379
Cartridge Locations
379
Figure 38 Aisle, Module, and Rack Numbering Locations
380
Figure 39 Section, Column, and Row Numbering for Rack 1 - LTO
381
Figure 40 Section, Column, and Row Numbering for Rack 2 - LTO
383
Figure 41 Example Location Coordinates
385
Tape Drive Locations
386
Chapter 7 Working with Cartridges and Barcodes
413
Handling Cartridges Properly
414
Write-Protecting Cartridges
415
Barcode Requirements
416
Installing Barcode Labels
418
Using Cleaning Cartridges
419
Managing Media
420
Importing Cartridges into Partitions
421
Exporting Cartridges from Partitions
423
Loading Drives
424
Unloading Drives
426
Moving Media
428
Inventory
429
Frequently Asked Questions
431
Remote Access
438
Installing a Remote Client
439
Installing the Client on a Windows System
439
Installing the Client on a UNIX System
440
Launching the Remote Client
442
Launching a Windows Client
442
Launching a UNIX Client
443
Other manuals for Quantum Scalar i2000
Reference Guide
26 pages
Release Note
13 pages
4
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Quantum Scalar i2000 Specifications
General
Brand
Quantum
Model
Scalar i2000
Category
Storage
Language
English
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