Chapter 2 Troubleshooting Your Library
Viewing Ticket Details
Scalar i2000 User’s Guide 50
• To save the report as a PDF file, click PDF. Specify a file path and
file name, and then click Confirm.
3 When you are finished working with the Print Preview dialog box,
click Close.
Exporting a Report to an E-mail or a Text File 2
Instead of viewing the report as a chart, you can e-mail the report data to
an e-mail address. Or export the report data to a comma delimited text
file (*.csv) for use in other programs.
1 On the menu bar, click Tools→ Reports→ Tickets.
The Report Criteria dialog box appears.
2 Under Specify Report Criteria, click criteria options in the lists to
customize the content and appearance of the Tickets Report.
Table 3 on page 46 summarizes the available report criteria options.
3 Click Export.
The Export Raw Data dialog box appears.
4 Do one of the following:
• To send the report data to an e-mail address, click Email. Type or
select the e-mail address, type an optional comment in the Comment
box, and then click OK.
• To save the report data to a comma delimited text file, click Save.
Specify a file path and file name, and then click OK.
5 To close the Report Criteria dialog box, click Cancel.
You cannot print reports or save them to a PDF file
using the touch screen.
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