Applied Biosystems 7900HT - SDS Enterprise Database; September 1, 2004 11:39 Am, Ch_Trouble.fm

DRAFT
September 1, 2004 11:39 am, CH_Trouble.fm
Chapter 8 Troubleshooting
8-20 Applied Biosystems 7900HT Fast Real-Time PCR System and SDS Enterprise Database User Guide
SDS Enterprise Database
SDS Enterprise
Database
Troubleshooting
Tabl e
Table 8-7 Troubleshooting the SDS Enterprise Database
Observation Possible Cause Recommended Action
Cannot Connect to the
Database
N/A To test or reset the database
connection:
1. Start the SDS software.
2. Log into the database as
a user with
Administrative privileges
3. Test and reconfigure the
database connection as
described in
“Reconfiguring the
Database Connection”
on page A-23.
Error message:
java.sql.SQLException:
Io exception: End of
TNS data channel
Rare error when
archiving or restoring a
large data set
Reattempt the archive or
restoration task.