114
Solution 862
Installation Manual
Alarm Link Software
The
Solution 862
control panel can be remotely programmed or controlled via an IBM or
compatible personal computer via the Alarm Link Software (CC816). This facility will allow
you to make alterations to your customers control panel without the need to leave your office,
thus improving customer service and saving you time and money. For country locations where
a control panel may be situated hundreds of kilometres from your office, the Upload/Download
feature is invaluable.
When selecting the control panel type during the setup of a new customer database in the
Alarm Link Software, refer to the table below to select the software version number that
corresponds to the control panel type required.
Control Panels Software Version Select Panel Type
Solution 862 V1.00 – 1.02
S406_V10
Table 43: Alarm Link Panel Forms
After selecting the correct panel type when adding a new customer in the Alarm Link Software,
the Subscriber ID Number and the Installer Code must match that of the control panel for
synchronisation when making connection to the control panel. If these two locations do not
match that of the control panel, the computer and the control panel will not synchronise.
Remote Connect
The remote connect feature allows you to establish a connection through the telephone network
from your IBM or compatible computer to the
Solution 862
control panel anywhere in the
country where a telephone line is present. The advantages of this are very obvious and having
this facility will allow you to offer faster service to your clients.
Remote Connect With Customer Control
If you wish to configure the control panel so that a remote connection can only be established
when the client initiates it through the remote codepad, you will need to program the following
information.
"LOCATION 159 - 174" on page 139 will need to have the Call Back Telephone Number
programmed and Option 1 in "LOCATION 180" on page 117/148 will need to be disabled.
The control panel has now been set so that the client has control of when a remote connection
can be established.
To activate the control panel to dial the remote computer to establish a link, hold the
6
button
down until two beeps are heard on the remote codepad.
ISSUE130 Electronics Design and Manufacturing Pty Limited
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