What to do if Hiwin D1-N Amplifier shows Hall sensor error?
- JJoseph BowmanAug 28, 2025
If the Hiwin Amplifier is showing a Hall sensor error, verify that the Hall sensor has been wired correctly and that it is not signaling an error.
What to do if Hiwin D1-N Amplifier shows Hall sensor error?
If the Hiwin Amplifier is showing a Hall sensor error, verify that the Hall sensor has been wired correctly and that it is not signaling an error.
How to fix Hiwin D1-N phase initialisation error?
A phase initialisation error on the Hiwin Amplifier indicates an error during commutation. Verify that the motor and encoder parameters in the “Configuration center” are correctly set, the encoder signal is free of errors, the motor load isn't too high, friction isn't excessive, and there are no obstructions blocking the motor.
What does it mean when Hiwin D1-N Amplifier shows 5 V for encoder card fail?
If the Hiwin Amplifier displays a '5 V for encoder card fail' message, it indicates an error in the encoder power supply. Turn off the drive amplifier, reconnect the encoder plug, and inspect the encoder cable for any damage.
What to do if the Hiwin Amplifier position error is too big?
If the Hiwin Amplifier shows a large position error, this means that the actual position error exceeds the 'maximum pos error' set in the 'Protection center'. Check that the 'Common Gain' amplification is correctly configured. Also, verify that the 'maximum pos error' value selected under the 'Protection' tab in the 'Application center' isn't set too low. Inspect the mechanics for any increased friction.
What should I do if my Hiwin D1-N says the motor may be disconnected?
If the Hiwin Amplifier indicates that the motor might be disconnected, the motor cable may not be correctly connected. Switch off the amplifier and disconnect the motor connector. Measure the resistance of all three motor phases on the connector and check whether the measured values deviate from the specifications of the motor. Remove the cable from the motor connector and do the same measurement again directly on the motor to make sure the motor cable does not have a short circuit. The values should be symmetrical.
Why am I getting a position error warning on my Hiwin D1-N Amplifier?
If the Hiwin Amplifier displays a position error warning, the position error exceeds the set warning level. Check that the 'Common Gain' amplification is set correctly and that the 'Position error' value selected under the 'Protection' tab in the 'Application center' is not too low.
Why Hiwin D1-N Amplifier soft-thermal threshold reached?
If the soft-thermal threshold is reached on your Hiwin Amplifier, it means the motor overcurrent protection is active. This can happen if the motor is overloaded, the acceleration is set too high, there are obstacles hindering the motor's movement, or the motor hasn't been properly maintained and lubricated according to service instructions. Check these aspects to resolve the issue.
What to do if Hiwin D1-N Amplifier shows motor disconnected?
If the Hiwin Amplifier indicates that the motor may be disconnected, check that the motor cable is correctly connected to both the drive amplifier and the motor. Also, check the status of the STO function, using the monitor signal for this purpose.
What to do if Hiwin D1-N Amplifier shows encoder error?
If your Hiwin Amplifier displays an encoder error, it indicates an error in the encoder signal. Verify that the encoder is properly connected and that you have selected the correct encoder type in the “Configuration center.”
How to troubleshoot Hiwin Amplifier position error?
If you're encountering a large position error with your Hiwin Amplifier, it suggests there's too great a position error. Verify that the “Common Gain” amplification is correctly configured. Also, check the “Protection” tab in the “Application center” to ensure that the “maximum pos error” value is not set too low.
Follow installation and operating instructions for safe product use.
Important safety information including warnings, attention, prohibitions, and requirements.
Identifies potential hazards and risks associated with product operation and usage.
Outlines procedures and requirements for installing the servo drive.
Provides an overview of system configuration and electrical wiring diagrams.
Details the connection and wiring for the main AC power input.
Describes the wiring for connecting the motor power cable.
Explains the wiring and functions of various control signal inputs and outputs.
Describes the wiring and implementation of safety functions like STO.
Covers the installation of Lightening software and establishing communication.
Explains how to use the Configuration center for setting motor, encoder, and operation parameters.
Details the process and precautions for auto phase initialization.
Covers the setup and procedures for motor homing.
Explains how to save configurations and restore factory default settings.
Guides users on how to set the servo drive's operation mode using the Lightening software.
Explains how to adjust gains and parameters for improved servo control performance.
Sets limits for speed, acceleration, and deceleration to protect the motor.
Configures limits and warnings for position and velocity errors.
Explains protection mechanisms for motor and servo drive over-temperature conditions.
Describes how to protect the servo drive from overvoltage using regenerative resistors.
Lists all possible error and warning messages and their meanings.
Provides guidance on diagnosing and resolving issues based on status indicators and error codes.