ICON A5 - Safety Directives and Continued Operational Safety; Instructions for Reporting Safety of Flight Concerns

2-14 GENERAL / SAFETY DIRECTIVES AND CONTINUED OPERATIONAL SAFETY
ICON A5 / MAINTENANCE MANUAL CHANGE C3
CHAPTER 2
2.7 Safety Directives and Continued Operational Safety
ICON Aircraft’s continued operational safety program, ICA003321 ICON Continued Operational
Safety (COS) program, is in place to monitor the safety of the A5 fleet, assess any known or potential
safety of flight issues, and determine the method necessary of alerting owners/operators of these
issues and the corrective action if necessary. The notice of corrective action can be done by three
methods: by means of a safety directive, service bulletin, or a notification.
A safety directive/alert requires immediate action from the owner/operator. Safety directives/alerts
are similar to Airworthiness Directives, however they are not approved by the FAA. They are required
by the owner/operator to stay within compliance of the ASTM design specification. Service Bulletins
recommend future action and a notification provides important information. Notifications do not neces-
sarily recommend future action but are primarily for the release of continued airworthiness information.
When corrective actions to the aircraft are required the following information will be included, either
directly or by reference, within the notice.
• A list of the tools needed to accomplish the task
• A list of parts needed to perform the task
• The type of maintenance
• The level of certification required to perform the task
• Detailed instructions and diagrams needed to perform the task
• Method to test/inspect to verify
ICON will attempt to contact affected owners using the contact information on file. This information
can be obtained by contacting ICON Customer Service and support via the following channels:
ICON Aircraft, Inc.
Attention: Customer Service and Support
2141 ICON Way
Vacaville, California 95688
01 855-FLY-ICON (359-4266)
Email: support@iconaircraft.com
Please be sure to keep your contact information up-to-date. The Appendices contain a Change of
Address/Ownership form for this purpose.
RELATED INFORMATION:
"Instructions for Reporting Safety of Flight Concerns" on page 2-14
"Feedback Forms" on page 22-2
2.7.1 Instructions for Reporting Safety of Flight Concerns
Aircraft owners are responsible for reporting Continued Operational Safety concerns to ICON Aircraft.
To notify ICON Aircraft of operational or other safety concerns, fill out a copy of the ‘Continued Oper-
ational Safety Reporting Form’ found at the back of this manual and mail or email to ICON Aircraft. You
can also contact ICON using the phone numbers or email address shown at the bottom of the form.