2-16 Service Manual
5026
Error codes and messages
Error code Description Action
1xx service error codes
110.01–110.07Mirror
Motor Error
A mirror motor error has occurred. • POR the printer.
• If the error message persists, go to “110.xx—
Mirror motor service check” on page 2-37.
111.01–111.02
Printhead Error
An error has occurred in the cyan
channel of the printhead.
• POR the printer.
• If the error message persists, go to “111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-38.
112.01–112.02
Printhead Error
An error has occurred in the magenta
channel of the printhead.
• POR the printer.
• If the error message persists, go to “111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-38.
113.01–113.02
Printhead Error
An error has occurred in the yellow
channel of the printhead.
• POR the printer.
• If the error message persists, go to “111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-38.
114.01–114.02
Printhead Error
An error has occurred in the black
channel of the printhead.
• POR the printer.
• If the error message persists, go to “111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-38.
120.00–120.21
Fuser Error
An error has occurred in the fuser. • Remove and reseat the fuser. See “Fuser
removal” on page 4-104.
• POR the printer.
• If the error message persists, go to “120.xx—
Fuser error service check” on page 2-39.
140.01–140.10
Autocomp Motor Error
Tray 1 motor has failed. • POR the printer.
• If the error message persists, go to “140.xx,
920.02—Autocomp (tray 1) motor error
service check” on page 2-42.
142.09—142.27
Motor Error
Fuser motor has failed. • POR the printer.
• If the error message persists, go to “142.xx,
906.01–906.04—Motor (fuser) error service
check” on page 2-43.
143.09–143.27
Motor Error
EP Drive assembly cartridge 1 (top)
motor has failed.
• POR the printer.
• If the error message persists, go to “143.xx—
Motor (EP drive assembly top cartridge 1
motor) error service check” on page 2-44.
144.09–144.27
Motor Error
EP Drive assembly cartridge 2
(middle) motor has failed.
• POR the printer.
• If the error message persists, go to “144.xx—
Motor (EP drive assembly middle cartridge)
error service check” on page 2-46.
145.09–145.27
Motor Error
EP drive assembly cartridge 3
(bottom) motor has failed.
• POR the printer.
• If the error message persists, go to “145.xx—
Motor (EP drive assembly bottom cartridge)
error service check” on page 2-47.